How long does delivery take?
Payment-authorized orders usually need 1–2 business days for processing, followed by an expected 4–6 business days in transit after dispatch.
Do you accept change-of-mind and problem returns?
Yes. Eligible new, unused non-defective merchandise and defective, damaged, incorrect, incomplete, or materially misdescribed goods can be reviewed for return. Exchange requests are also accepted, subject to approval and stock.
When should I request a return?
Start the request within 30 days after delivery and wait for approval before mailing the item. The free prepaid label included in the package is used for an eligible approved return. There is no restocking fee.
When is a refund started?
After approval, we process or initiate the original-method refund within 10 days. Posting by the financial institution may take longer.
How can I get order, payment, tracking, or privacy help?
For individual assistance, visit our Contact Us page.